Privacy Policy

Last Updated: December 2023

Welcome to Country Christmas Loft Shop, where we believe in creating magical Christmas memories while protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at newxmasdecorations.com.

1. Information We Collect

To provide you with the best Christmas shopping experience, we collect the following types of information:

• Personal Information: Name, email address, shipping address, and payment details when you make a purchase
• Contact Information: Email address and phone number for order updates and customer service
• Payment Information: Credit card details, PayPal information, and billing address (processed securely through our payment partners)
• Technical Information: IP address, browser type, device information, and browsing behavior
• Account Information: Username, password, and preferences for registered users

2. How We Use Your Information

We use your information to create the magical, worry-free shopping experience you deserve:

• Process your orders for Christmas ornaments, villages, and decorations
• Provide worldwide shipping from our Saint Louis headquarters
• Send order confirmations and shipping updates
• Offer personalized product recommendations based on your browsing history
• Improve our website and customer service
• Send seasonal newsletters and special offers (only with your consent)
• Prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Carriers: We provide shipping addresses to delivery services to fulfill your orders worldwide
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Service Providers: Trusted partners who help us operate our website and business (under strict confidentiality agreements)

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers globally (excluding some remote areas), your information may be transferred to and processed in countries outside your residence. We ensure all data transfers comply with applicable privacy laws and maintain the same level of protection.

5. Data Storage and Security

Your peace of mind is our priority. We implement robust security measures:

• Advanced encryption technology for all transactions
• Secure servers with regular security updates
• Limited access to personal information within our organization
• Regular security audits and monitoring
• Data retention only for as long as necessary to fulfill our services

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Account Management: Manage your preferences through your account settings
• Data Portability: Request your data in a readable format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure checkout
• Analytical Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show you relevant Christmas decorations and offers

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes and update the “Last Updated” date. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

Thank you for trusting Country Christmas Loft Shop with your Christmas shopping. We’re committed to protecting your privacy while helping you create unforgettable Christmas memories.